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Your spotlight on local services

Tel 020 3326 1255 



Volunteer Telephone Interviewer

We are planning to seek feedback from users of Connected Kingston, a new service that aims to help local residents find support and activities in the community that will help them to make positive changes to their health and wellbeing. Often referred to as “social prescribing”, this programme will link residents to voluntary and community groups and public services enabling them to meet new people, become more involved in their communities, and feel more connected with the area they live in.

Time required:  variable, starting from April/May 2019.

Skills required

  • Strong verbal skills, with a clear, respectful and understanding telephone manner
  • A non-judgmental approach
  • Ability to listen and write notes at the same time, using a series of open and closed questions
  • Ability to communicate with a wide range of local people
  • Typing skills desirable

All of our Volunteers must adhere to the Healthwatch Kingston Volunteer Code of Conduct.


We will offer full training and support starting in April/May 2019

Expenses - We value our volunteers and want to ensure that there are no barriers to volunteer involvement. All out-of-pocket expenses, if required, will be reimbursed including expenses for travel, and other pre-authorised expenses.

All completed application will be processed in accordance with the Healthwatch Kingston upon Thames Privacy Policy for the purposes of assessing your volunteer application. If successful we will retain a copy of this form for the purposes of your volunteer record. 






Kingston Quaker Centre 

Fairfield East
Healthwatch Kingston upon Thames is managed by the charitable company 'Healthwatch Kingston upon Thames', registered charity no. 1159377, company registered in England and Wales no. 08429159