Become an Enter and View volunteer

Blog - 3 October 2025

Authorised Representatives use Enter and View powers to ensure services meet the needs and wants of local people.

A photo of a woman talking to a medical professional in a hospital waiting room

What is an Enter and View volunteer?

Enter and View volunteers are Authorised Representatives. They visit local health and social care services and observe the care being provided, and speak to patients, service users, staff, carers and family members.

Enter and View volunteers look at what is working well and whether the needs and preferences of the community are being met. They will also document areas where the service and facilities could be improved for those receiving care.

Enter and View visits follow Healthwatch England Enter and View Guidance and our visiting teams use an observations and question framework that supports engagement with residents, visitors, and the care workforce.

Interested in becoming an Enter and View volunteer?

Join our online training on Wednesday, 8th October, 6:00 pm - 8:00 pm: Healthwatch Kingston Enter & View Online Training

Or email Jill Prawer for more information: jill@healthwatchkingston.org.uk

Protect and strengthen independent services that give the public a voice

We think trusted independent services that listen to local communities are essential to improving health and social care. We listen without fear or favour and reach those whose voices are often ignored.

Help us to protect and strengthen independence by signing and sharing the petition asking the government to review its decision to abolish local Healthwatch.

Sign the petition