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News and reports

Enter and View with HWK 2024

Healthwatch Kingston Enter and View Report Kingston Hospital Food and Hydration

Healthwatch Kingston's Enter and View report about Kingston Hospital food and hydration report highlights our visiting team's observations and shares what patients and staff shared with us about their experiences. This report will help support service improvements in food and drink services at Kingston Hospital.
5 July 2024
Report

Healthwatch Kingston Annual Report 2023-2024: The value of listening to you

We are delighted to now be able to share our 'Healthwatch Kingston Annual Report 2023-2024: The value of listening to you'.

Healthwatch Kingston has a statutory requirement to prepare and publish our annual report by 30 June. This year it has been delayed due to the timing of the UK General Election, because we were not allowed to publish during the pre-election period (25 May to 4 July 2024).
5 July 2024
Report

Independent Evaluation of the ICRS / Bridge 24 Rehabilitation Service pilot (Summary Report)

Healthwatch Kingston conducted an independent evaluation of the Integrated Community Rehabilitation Service. The ICRS/Bridge 24 is an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.
5 July 2024
Report
Pharmacy

Healthwatch England Report - Pharmacy: what people want

Healthwatch England's report, "Pharmacy: what people want", explores the current state of pharmacy services and offers actions for healthcare leaders and the wider sector.
2 May 2024
Report
board

Healthwatch Kingston Q4 Board Meeting - Wednesday 10 April 2024

The public is welcome to join PART A of this meeting.

This meeting will be held face-to-face at:

Canbury Works, Unit 6-7, Canbury Business Park, Elm Crescent, Kingston, KT2 6HJ
3 April 2024
Report
The Royal Borough Kingston upon Thames council logo

Kingston’s 2023 Joint Strategic Needs Assessment (JSNA)

The Joint Strategic Needs Assessment (JSNA) is a comprehensive picture of information and data of the health, care, and wellbeing needs and inequalities of Kingston (now and in the future) in order to improve and protect health and wellbeing outcomes.
7 March 2024
Report

Healthwatch Kingston Pulse Check report: Chronic fatigue syndrome (ME) and fibromyalgia services

Since April 2021, Healthwatch Kingston has been running its ‘Pulse Check’ community engagement programme to work more closely with people living with long-term conditions in Kingston and listen to their views and experiences of health and social care services.
31 January 2024
Report
board

Healthwatch Kingston Q3 Board Meeting - Wednesday 17 January 2024

The public is welcome to join PART A of this meeting.
15 January 2024
Report
Complaints

My expectations for raising concerns and complaints

What should people expect when it comes to raising concerns and complaints about health and social care? Our new report explains.
17 August 2023
Report
board

Healthwatch Kingston Quarter 2, 2023-24 Board Meeting - Wednesday 11 October 2023

The public is welcome to join PART A of this meeting.
4 August 2023
Report
board

Healthwatch Kingston Quarter 1 2023/24 Board Meeting - Wednesday 12 July 2023

This meeting will take place online via Teams
6 July 2023
Report
AR 22/23

Healthwatch Kingston Annual Report 2022-23 - Together we're making health and social care better

Healthwatch Kingston is delighted to share our Annual Report 2022-23 - Together we're making health and social care better
28 June 2023
Report

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