Homelessness is everyone's business - here's how you can help
This information is taken from Kingston Council's page on how to help rough sleepers in Kingston.
Who do I contact if I see someone rough sleeping?
If you are concerned about someone sleeping rough in Kingston, you can inform StreetLink by telephoning 0300 500 0914 or through the StreetLink website.
StreetLink can help to connect a person to the local outreach service and other services and support available to them.
Emergency rough sleeper information
Kingston Churches Action on Homelessness (KCAH) – St Peter’s Church Hall, London Road, KT2 6QL - Monday to Friday between 10:00 - 12:00 for new registrations. Housing Advice
Streetlink, self refer via:
Phone: 0300 500 0914
Website: www.streetlink.org.uk
Kingston Council Adult Social Care out of hours
Phone: 020 8770 5000 (Duty Social Worker)
If you're sleeping rough, you should complete the Royal Borough of Kingston housing advice form. They will assess your situation and connect you with the most appropriate support.
Website: If you're sleeping rough yourself
Help for rough sleepers in severe weather
Kingston Council has a non-statutory severe weather emergency protocol (SWEP) to prevent the death of people sleeping rough in times of severe weather, mainly during the winter. During the winter, in line with guidance issued by the Mayor of London, the SWEP will be activated on the first night when the temperature is forecast to be zero or below in any London Borough area and the Greater London Authority (GLA) signifies that the trigger is met.
Anyone who is referred to the council under SWEP will be assessed for any short or longer-term housing support that they may need or be able to access across a number of partner agencies. They will also be provided with advice and information relevant to their individual circumstances.
If SWEP is activated during a weekend or public holiday RBK's Out of Hours Service can be contacted on 020 8547 5000 so that an assessment can be carried out to determine if the caller meets the criteria to be provided with emergency accommodation on behalf of the Housing Options Service if required.
