Enter & View Report - Milverton Nursing Home
About the Enter and View
The Enter and View visit to Milverton was conducted as part of HWK’s series of announced Enter and View visits to local care and nursing homes taking place between April 2024 and March 2025.
These visits are focused on three specific areas: living environment; residents’ mealtime experiences; and activities provided.
Summary
Overall, HWK authorised representatives concluded that Milverton was a clean and well-run home with a cared-for garden. Our visit was on Tuesday 8th October between 11.30am and 3.30pm and during this visit we were able to observe a morning activity and the lunchtime meal.
By listening to people at the care home, including residents, staff and family and recording their experiences and observations, HWK has formulated 19 recommendations. This report will be shared with Milverton, KBC, CQC, the KCGB and other stakeholders.
We will agree with the management of Milverton the next steps to be taken in response to outstanding recommendations, and work with them to ensure any agreed actions are followed through and implemented.
Download the report
All About Enter and View
You can find out more about the Enter and Views Healthwatch Kingston have undertaken, on our All About Enter and Views page:
If you would like to be part of our volunteering team and become a Healthwatch Kingston authorised representative, please email:
