Enter & View Report - Medihands Clifton
About the Enter and View
The Enter and View visit to Medihands Clifton was conducted as part of HWK’s series of announced Enter and View visits to local care and nursing homes taking place between April 2024 and March 2025.
Summary
Overall, HWK Authorised Representatives concluded that Medihands Clifton seemed to be a well-run home with caring staff. The residents and staff we spoke to told us they were happy with their environment. Residents mostly felt satisfied with the care given to them, and the members of staff told us that they liked working at Medihands Clifton.
Our visit was from 11.30am – 3.30pm and we were able to observe the lunchtime meal and some activities.
This report has been shared with Medihands Clifton who have had the opportunity to check it for factual accuracy and respond to our recommendations. We have agreed with the management of Speirs House the next steps to be taken in response to outstanding recommendations.
Download the Report
All About Enter and View
You can find out more about the Enter and Views Healthwatch Kingston have undertaken, on our All About Enter and Views page:
If you would like to be part of our volunteering team and become a Healthwatch Kingston authorised representative, please email:
