Enter & View Report - Ashton Meadows
The Enter and View visit to Ashton Meadows was conducted as part of HWK’s series of announced Enter and View visits to local care and nursing homes which took place between April 2024 – April 2025. Funding was continued for a further year to March 2026, with visits in the current year to include supported living provisions.
Summary
Overall, HWK Authorised Representatives concluded that Ashton Meadows seemed to be a well-run home with caring staff. We identified a high ratio of staff to residents, and a high number of activity workers. Staff demonstrated a good knowledge of the residents’ needs and a friendly, engaged and caring attitude towards them. We observed the residents in the lounges occupied and engaged throughout our visits, and we observed the staff working well as a team.
Our visits were from 10.30 am – 3.00 pm, and one week later from 3 pm –7 pm.
This report has been shared with Ashton Meadows, who have had the opportunity to check it for factual accuracy and respond to our recommendations. It will subsequently be shared with, Kingston Borough Council, Care Quality Commission, Kingston Care Governance Board, and other stakeholders. We will also share this report with Healthwatch England. We have agreed with the management of Ashton Meadows the next steps to be taken in response to outstanding recommendations.
All About Enter and View
You can find out more about the Enter and Views Healthwatch Kingston have undertaken, on our All About: Enter and View page.
If you would like to be part of our volunteering team and become a Healthwatch Kingston authorised representative, please email:
