Enter & View Report - Medihands Healthcare
The Enter and View visit to Medihands Healthcare was conducted as part of HWK’s series of announced Enter and View visits to local care and nursing homes, which took place between April 2024 – April 2025. Funding was continued for a further year to March 2026, with visits in the current year to include supported living provisions.
Summary
Overall, HWK Authorised Representatives concluded that Medihands seemed to be a well-run facility where most residents told us they were happy to be living there.
Our visit was arranged from 2.30pm – 7.00pm to allow us to meet residents and to observe any afternoon activities and the evening meal.
This report has been shared with Medihands Healthcare who have had the opportunity to check it for factual accuracy and respond to our recommendations. It will subsequently be shared with, Kingston Borough Council, Care Quality Commission, Kingston Care Governance Board, and other stakeholders. We will also share this report with Healthwatch England. We have agreed with the management of Medihands Healthcare the next steps to be taken in response to outstanding recommendations.
All About Enter and View
You can find out more about the Enter and Views Healthwatch Kingston have undertaken, on our All About: Enter and View page.
If you would like to be part of our volunteering team and become a Healthwatch Kingston authorised representative, please email:
