Following careful consideration of our organisation's mission, and the future of independent voice, the Healthwatch Kingston Board agreed to change the charitable company name to ‘New Dialogue’.

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We are the independent champion for people who use health and social care services. 

We’re here to make sure that those running services, put people at the heart of care. 

The Healthwatch Kingston annual report 2024-2025 is now available. Find out how we have been working to influence better standards of local NHS and social care by championing the voices of local people. 

The South West London Bereavement Services and Support Community Engagement initiative explored key challenges and gaps in bereavement services and support across diverse communities.

This report by Healthwatch Kingston explores the health and care experiences of families with children aged 0–5 across Kingston upon Thames.

Everyone should have the opportunity to be part of their local community, feel included and treated equitably.

Read our report to understand the obstacles to participation local Disabled people experience. 

This report, published in 2024, is one of two (the other is our ‘Including Communities’ report) that share findings from our community engagement with Kingston residents over twenty months. During this period, to support Kingston, as a Marmot borough, Healthwatch Kingston has tripled our community engagement activity with people with protected characteristics and people who are not often heard from.

This report, published in 2024, is one of two (the second is our ‘Including Digitally Excluded Communities’ report) that share findings from our community engagement with Kingston residents over almost two years.

Healthwatch have a legal power to visit health and social care services and see them in action. This power to Enter and View services offers a way for Healthwatch to meet some of their statutory functions and allows them to identify what is working well with services and where they could be improved.