Advice and information | Healthwatch Kingston

Coronavirus: advice for everyone to stay at home

The NHS explains the symptoms of coronavirus, how to avoid catching and spreading it, and advice for people at high risk.

old man hands

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19

This guidance is for people, including children, who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition, and for their family, friends and carers.

Cornoavirus - mental health

Coronavirus is affecting my mental health – what can I do?

The current Coronavirus (COVID19) pandemic may cause you to feel worried, anxious, or scared. Read our seven steps to looking after your wellbeing while staying informed.

social distancing

Guidance on social distancing

This guidance is for everyone, including children. It advises on social distancing measures we should all be taking to reduce social interaction between people in order to reduce the transmission of coronavirus (COVID-19).

Woman in front of ambulance

What can you expect when you’re discharged from hospital?

It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.

6 September 2019

Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

An elderly man wearing a hat smiling at the camera

Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.

Elderly person sitting on a bench with a friend.

Do you need help getting to hospital?

Find out what support is available to help you travel to your hospital appointments.

lady in GP waiting room

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

Female receptionist talking on the phone while patient waits

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

24 December 2018

Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

Woman helping an elderly man use a IPad

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.