All About: Our Policies and Plans
Information and advice about Healthwatch Kingston's policies, procedures and plans.
On 28 November, New Dialogue became the new home of Healthwatch Kingston upon Thames.
Since its creation, our organisation has been registered as the charitable company ‘Healthwatch Kingston upon Thames’, established to deliver the Healthwatch statutory service for the Royal Borough of Kingston upon Thames.
Following careful consideration, the Healthwatch Kingston Board agreed to change the charitable company name to ‘New Dialogue’.
This change relates solely to our organisation’s name. The legal entity remains the same, and there is no change to governance, staff, or the delivery of the Healthwatch Kingston upon Thames statutory service.
New Dialogue Plans, Policies and Procedures:
New Dialogue Code of Conduct (updated 2 February 2026)
New Dialogue Complaints Policy Procedures (updated 2 February 2026)
New Dialogue Financial Responsibilities Policy and Procedures (updated 2 February 2026)
New Dialogue Health and Safety Policy and Procedures (updated 2 February 2026)
New Dialogue Privacy Statement (updated 2 February 2026)
New Dialogue Dealing with Incidents and Emergencies Policy and Procedures (updated 6 February 2026)
New Dialogue Whistleblowing Policy and Procedure (updated 6 February 2026)
New Dialogue Decision Making Policy and Procedures (updated 6 February 2026)
New Dialogue Social Media Guidelines (updated 6 February 2026)
Healthwatch Kingston Equality Diversity Inclusion (EDI) Policy and Procedures (updated Feb 2025)
Healthwatch Kingston Safeguarding Policy and Procedure (updated Feb 2025)
Healthwatch Kingston Plan 2024-25
Healthwatch Kingston Enter and View Policy (updated Feb 2025)
Healthwatch Kingston Volunteering Policy and Procedure (updated Feb 2025)
Healthwatch Kingston Conflict of Interest Policy and Procedures (updated Feb 2025)
Healthwatch Kingston Information Security and Governance Policy and Procedure (updated Feb 2025)
Healthwatch Kingston Authorised Representatives (updated April 2021)
