social distancing
Coronavirus: guidance on social distancing
This guidance is for everyone, including children. It advises on social distancing measures we should all be taking to reduce social interaction between people in order to reduce the transmission of coronavirus (COVID-19).
23 March 2020
Woman in front of ambulance
What can you expect when you’re discharged from hospital?
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.
6 September 2019
Dental tools
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
An elderly man wearing a hat smiling at the camera
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
5 June 2019
Elderly person sitting on a bench with a friend.
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments.
22 May 2019
lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Female receptionist talking on the phone while patient waits
Where can I go to get help for my health out of hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017
Dentist looking at a dental x-ray
10 top tips to get the most out of your dental appointment
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
29 November 2016
GP sitting opposite a patient about to take their tempreature
10 top tips to get the most out of your GP appointment
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
25 November 2015