Get the help that's right for you

From NHS mental health services to community counselling, crisis helplines, and wellbeing groups, explore trusted options to get the right help when you need it most. 

Everyone’s journey is different, and the resources below are here to make it easier for you to take that first step and connect with the right support, close to home.

If you need urgent help for your mental health

If you are experiencing something that makes you feel unsafe, distressed, or worried about your mental health, you can now contact your local crisis service by calling: 

111 Option 2 for Mental Health

South West London St George's Mental Health Crisis line on 0800 028 8000 if you live in Kingston, Merton, Richmond, Sutton or Wandsworth

Only call 999 or go to A&E if someone's life is at risk - for example they have seriously injured themselves or taken an overdose, or you do not feel you can keep yourself or someone else safe.

Walk-in Support: Recovery Cafes

If you are struggling with how you are feeling or feel at risk of going into crisis, your local Recovery Café can help. Recovery Cafés are a free walk-in out of hours service where you can talk to people who will understand and help you.  

You don’t need a referral or an appointment to visit. You can ring ahead if you need any support getting there or would like to speak with a member of staff first.

Kingston Journey Recovery Hub* Alfriston Centre, 3 Berrylands Road, Surbiton, KT5 8RB 

Email: recoveryhub@rbmind.org

Phone: 020 3137 9755

In person opening hours: Monday and Wednesday 6-10pm and Saturday 2-10pm including bank holidays

Phone support only: Tuesday and Friday 6-10pm

Find a recovery cafe near you

Kingston Talking Therapies

If you're struggling with how you’re feeling, you're not alone — and support is available right here in Kingston. NHS Talking Therapies offer a free, confidential space to talk through things like anxiety, low mood, or stress with trained professionals who understand. 

Whether you’re finding it hard to cope or just feel like something isn’t quite right, these services can help you make sense of what you’re going through and find ways to feel better.

If you are aged over 18 and live in, or are registered with a GP located in the Kingston borough, you can self-refer to Kingston Talking Therapies.

Treatments available included: guided self help, Cognitive Behavioural Therapy (CBT), Digital Therapy, group treatment, community linking / social prescribing, books on prescription, mindfulness, Interpersonal Psychotherapy (IPT), Brief Dynamic Interpersonal Therapy (DIT), employment support. 

Learn more about Talking Therapies

Addiction Support

Via - Kingston Wellbeing Service

Worried about your own or someone else’s alcohol or drug use? Via offer free and confidential advice, care and support for people in Kingston aged 18+. You can visit their site in Surbiton, or contact them by phone or email. Any professional like a housing support worker, social worker, GP or nurse can also make a referral for you.

The service can also provide free life-saving naloxone kits and training. 

Website: Via - Kingston Wellbeing Service

ASCA

Based in Richmond, the Addiction Support and Care Agency (ASCA) provides a range of confidential support services. ASCA offer Alcohol and Drug Counselling, General Counselling and an Affected Others/Carer's Service for anyone who has someone in their life who is experiencing addiction issues. 

Please Note: ASCA is not an emergency service/helpline, cannot offer crisis support and cannot support suicidal clients.

Website: ASCA 

OK Rehab

OK Rehab specialises in local drug and alcohol rehab and addiction treatment. Free of charge OK Rehab provides advice on both private and public treatment options, offering judgement free support and guidance to help you find treatment that suits your needs. 

Visit OK Rehab for a range of resources from advice about finding the addiction treatment that is right for you or information for friends, families and colleagues. 

Website: OK Rehab

YMCA

YMCA St Paul’s Group is a charity and registered housing provider offering accommodation support, health and fitness support and opportunities for families and young people. 

YMCA Surbiton

YMCA Surbiton is friendly centre with a well equipped gym, counselling and supported housing services.

Location: Lower Ham Road, Kingston upon Thames KT2 5BH

Website: YMCA Surbiton

Phone: 020 8296 9747

Email: info.hawker@ymcaspg.org

YMCA Hawker

Formerly YMCA Kingston, the YMCA Hawker Health and Wellbeing centre offers gym & group exercise classes, a dedicated Reformer Pilates Studio and much more. 

Location: Lower Ham Road, Kingston upon Thames KT2 5BH

Website: YMCA Hawker

Phone: 020 8296 9747

Email: info.hawker@ymcaspg.org

YMCA Wimbledon

The site offers a number of services to the local area including a gym, a larger exercise studio, a dedicated Reformer Pilates studio and community counselling services, alongside modern housing opportunities.

Location: 196 – 198 The Broadway, Wimbledon SW19 1RY

Website: YMCA Wimbledon

Phone: 020 8542 9055

Email: info.wimbledon@ymcaspg.org

Support after rape or sexual assault

If you've been sexually assaulted it's important to remember that it was not your fault. Sexual violence is a crime, no matter who commits it or where it happens. Don't be afraid to get help.

Solace Centre

Solace Centre offer free, confidential healthcare and compassionate support to people of all ages in Surrey that have experienced sexual assault including rape in their lifetime.

The telephone line 0330 223 0099 is open 24 hours a day, every day of the year. Call to speak with a nurse for support and to discuss your options for making an in-person appointment and/or referrals.

Website: Solace Centre

Sexual assault referral centres

Sexual assault referral centres (SARCs) offer medical, practical and emotional support to anyone who has been raped, sexually assaulted or abused. SARCs have specially trained doctors, nurses and support workers to care for you.

Find a rape and sexual assault referral centre: NHS

London Survivors Gateway

London Survivors Gateway can help to connect you with specialist services in London that provide information, support and help to anyone who has been affected by rape, sexual assault, sexual abuse or any form of sexual violence at anytime in their lives.

Website: London Survivors Gateway

Galop

Talking about abuse and violence can be difficult enough, without worrying that your identity, relationships, or what happened to you might be questioned or misunderstood. Galop offers a national helpline for LGBT+ victims and survivors of abuse and violence on 0800 999 542.

Website: Galop

Young People

Youth Out Loud!

Youth Out Loud! gives young people in Kingston an opportunity to raise their voices on the health and social care issues that matter to them.

Youth Out Loud! also provides information about services for young people.

Website: Youth Out Loud!

Tellmi

Tellmi  is a safe, anonymous app for young people. You can talk to people your age who get what you are going through. This inclusive digital community, where young people can help themselves and each other, is moderated to keep you safe, with on-hand counsellors for extra support.

Website: Tellmi

The Mix

The Mix offers free, confidential support, expert advice and a welcoming community, all designed with and for young people. 

At The Mix, you can get one-to-one support from counsellors, join live Support Groups, talk on Community Boards or connect with peers through the Peer Chat service. You can also learn at your own pace with self-help tools, get urgent help through Shout and hear real stories on The Mix Six podcast.

Website: The Mix

Papyrus

Confidential support and advice to young people struggling with thoughts of suicide, and anyone worried about a young person. 

Call: 0800 068 4141

Text: 07860 039967 

Email: pat@papyrus-uk.org

Website:  Papyrus

Bereavement Support

Kingston Bereavement Support

Kingston Bereavement Support offers specialist counselling and other services to help you make sense of your loss. 

Email: info@kbscharity.org.uk

Website: Kingston Bereavement Support

The Man Shed

A service from Princess Alice Hospice, The Man Shed provides an alternative to more formal support and allows people to come together and spend time with others in similar situations.

The Man Shed is open on Monday, Wednesday, Thursday and Friday for men and Tuesdays for ladies. To find out more and to book in, please email manshed@pah.org.uk.

Website: The Man Shed | Princess Alice Hospice

For more information about bereavement support click below:

Bereavement services and support

Helplines

Samaritans

Confidential non-judgemental emotional support for people who are experiencing feelings of distress or despair, including those which could lead to suicide. For English and Welsh speakers. 

Call: 116 123

Email: jo@samaritans.org (it may take several days to receive a reply by email). 

Website: Samaritans

SANE

Specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. 

Call: 0300 304 7000 (every day of the year, from 4pm – 10.30pm).

Website: SANE

CALM

The Campaign Against Living Miserably. Services and practical mental health support to anyone who needs it.

Call: 0800 58 58 58 (open daily 5pm - midnight).

Website: CALM

Women's services

Kingston Women's Centre

Kingston Women's Centre provide a low-cost counselling service where you can talk about anything in your life that may be uncomfortable, confusing or painful without fear of judgement. Find new ways of relating to yourself and others, support you through life crises or life changes. 

Website: Kingston Women's Centre

Sisterhood Sanctuary

Sisterhood Sanctuary is a support group for women from all walks of life who have experienced trauma. Sessions provide a relaxing and nurturing environment focused on wellbeing, health, and beauty – with activities including manicures, creative crafts, and time to connect with a supportive community of women.

Website: Sisterhood Sanctuary

Mental health support for carers in Kingston 

If you’re a carer in Kingston looking for support, there are local services here to help you manage your wellbeing and access the information you need.

Kingston Carers Network

418 Ewell Road, Surbiton, KT6 7HF

Tel: 020 3031 2757 

Email: admin@kingstoncarers.org.uk

Kingston Mental Health Carers Forum

55 Selwood Road Hook, Chessington KT9 1 PT

Tel: 07983 063578

Email: info@kmhcf.org.uk

Advocacy

If you find it difficult to understand your care and support or have difficulty communicating your views, you can ask someone to speak on your behalf. This person is called an advocate. 

Kingston Advocacy Group (KAG)

KAG helps vulnerable people have a say in decisions that affect them and how they live their lives, by providing independent advocacy support at no direct cost to those individuals who have a learning  disability, mental health issue or other vulnerabilities.

Website: Kingston Advocacy Group

Cambridge House

In Kingston Cambridge house provide a range of advocacy services. To make a referral for a Kingston resident, please download the Kingston Advocacy Referral Form. 

Phone: 020 7358 7007 (9am to 5pm Monday to Friday)

Email: imca@ch1889.org

Website: Cambridge House

Relationships and intimacy

Relate

Whether you’re on your own, in a couple, or part of a family, Relate offer a space to make sense of what’s happening, with options to suit everyone.They can help you, your partner and family navigate breakups, arguments, affairs, sexual problems, bereavement, and anything that has an effect on your relationships. 

Website: Relate

Advice and information to support your mental wellbeing

Every Mind Matters

We all have times when we feel low, anxious or overwhelmed and it's not always easy to know what to do to feel better. 

Every Mind Matters can help you find what works for you. This tool demonstrates simple and practical ways to help you ease anxiety, manage stress, lift your mood and sleep better.

Website: NHS | Every Mind Matters

Autism and neurodiversity

The Fircroft Trust

The Fircroft Trust support people with learning disabilities, autism, and mental wellbeing issues. They provide a safe and supportive environment where people feel able to explore their opportunities and access their communities.

Website: The Fircroft Trust

The Larch

The Larch is a social club for adults (23+) with autism. The club operates as a drop in with activities that include socialising, board games and arts & crafts. The club is open every Thursday, 5:30pm to 7:45pm. Each session costs £5.00, payable by cash or debit card. 

Website: The Larch

Community Services

Islamic Resource Centre 

The Islamic Resource Centre is a charitable organisation that offers counselling, an English for Speakers of Other Languages (ESOL), and hosts health and wellbeing events. 

Website: Islamic Resource Centre

Email: Contactus@irckingston.com

Telephone: 02085495499

Shine Bright UK

Shine Bright UK support mental health & wellbeing in Kingston upon Thames by providing free workshops and activities run by qualified professionals. 

Website: Shine Bright UK

Email: shinebrightukhere4you@gmail.com

Telephone: 07957 919277

Local services

Alzheimers Society Kingston

Depending on your needs, the Alzheimers Society can offer you information and signposting or ongoing support regardless of whether you are worried about your memory, have a diagnosis of dementia or are a carer, family or friend.

Website: Alzheimers Society Kingston

Mind in Kingston

Mind in Kingston provide a range of services designed to support people with mental health issues in the local community to maintain and improve their mental wellbeing, increase their self-esteem and self-confidence, make meaningful connections with others and be able to live independently.

Website: Mind in Kingston

Connected Kingston

Connected Kingston is a site dedicated to helping Kingston residents find local activities and navigate local services. It is run by the Royal Borough of Kingston Council and Kingston Voluntary Action in conjunction with local charities and statutory organisations.

You can find a range of services, groups and community organisations on Connected Kingston to help you stay happy, healthy and connected.

Website: Connected Kingston

ADHD

Fastminds

Fastminds in a peer-led support group for adults with ADHD. Fastminds hold fortnightly in-person gatherings (Fridays 11am-1pm) with online meetings the following week (via Zoom, Thursdays 11am to1pm).  Monthly evening online sessions take place on the 4th Monday of the month, unless it’s a Bank Holiday (via Zoom 7pm to 9pm).

Website: Fastminds

Kingston Mental Health and Wellbeing Group

Kingston Mental Health and Wellbeing Group is a platform for community interests to influence the provision and deliver of mental health services in Kingston upon Thames. 

The Group is made up of professionals who provide local services and people with lived experiences of mental health conditions or caring for someone with a mental health condition. 

Learn more