Services and support over the festive period 2025/2026
Healthwatch Kingston will be closed from 5pm on Tuesday 23rd December 2025 to 9am on Tuesday 6th January 2025.
If you get in touch over this period please leave a message with your contact details and one of our team will get back to you in the new year
Email: info@healthwatchkingston.org.uk
Phone: 0203 326 1255
If you need medical help or advice, or you are unsure about whether you should go to hospital for a medical problem, go to 111.nhs.uk, unless it is a life-threatening emergency when you should still call 999.
If you have an urgent care need, don't wait.
- If it is a life-threatening emergency, then call 999. If you are told to go to hospital, then you must go. The NHS will help you get the care you need.
- If you need urgent mental health care call 111 and select the mental health option to speak to a specially trained NHS mental health professional who can provide immediate support and guidance.
- People can order medication using the NHS app or through their GP practice, which may also have an online service.
- Some local pharmacies may have different opening hours during a bank holiday. Search ‘find a pharmacy NHS’ to locate an open pharmacy near you.
- If you need urgent dental treatment this bank holiday, contact your regular dentist. If you cannot contact your dentist use NHS 111.nhs.uk for information about your local out of hours service.
- GP services are available this bank holiday weekend – contact your practice online or by phone to be assessed. If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service.
- For all other urgent health needs over the bank holiday, contact 111.nhs.uk or by phoning 111.
Looking for support this winter?
Read our tips for keeping well and learn about local hospital and community services. Learn about the support that is available to help you manage the cost of living, and find out about the services you can turn to for mental health support.
Pharmacy opening hours information
If you need support for minor illnesses this winter, think pharmacy first. You can get seen by your local pharmacy team quickly, easily, and on the day.
Seeing a pharmacist is often the best first step for minor health concerns, and they can provide one-to-one, confidential consultations.
You do not need to have an appointment, and private consultation rooms are available. Where necessary, pharmacy teams can also signpost you to other relevant local services.
There are seven key conditions that pharmacists can help with:
- earache (for those aged between 1 and 17)
- impetigo (for those aged 1 year and over)
- infected insect bites (for those aged 1 year and over)
- shingles (for those aged over 18 years old)
- sinusitis (for those aged 12 years and over)
- sore throat (for those aged 5 years and over)
- urinary tract infections (UTIs) (for women aged 16-64 years)
Kingston:
Boots, 19 Victoria Rd, Surbiton, Surrey, KT6 4JZ
Phone: 020 8399 2715
- Christmas Day 25th December 2025: CLOSED
- Boxing Day 26th December 2025: 10:00 - 14:00
- New Year's Day 1st January 2026: 10:00 - 14:00
PSM Pharmacy, 388 Ewell Road, Surbiton, Surrey, KT6 7BB
Phone: 020 8399 3165
- Christmas Day 25th December 2025: 10:00 - 18:00
- Boxing Day 26th December 2025: 12:00 - 16:00
- New Year's Day 1st January 2026: 12:00 - 16:00
South West London:
Find a Pharmacy
You can also use the NHS Pharmacy Finder to find an open pharmacy near you:
