News and reports

Healthwatch organisations in South West London are conducting surveys to understand your experiences with GP services as someone covered under the Accessible Information Standard (AIS). It should take 10 minutes to complete.

Now is your chance to have your say as Kingston Hospital plans to merge with Hounslow and Richmond Community Healthcare (HRCH) later this year.

The NHS plans to triple the number of physician associates it employs. But how much do patients know about this role, and how can their role be safely expanded?

A poll of 1,504 working-age disabled adults found that 28% have never accessed social care or other support despite potentially being eligible. Healthwatch call for a fully funded, long-term plan to reform social care.

Do you have 10 minutes to help us understand how easy it is to understand and communicate information about health and care with GPs?

The public is welcome to join PART A of this meeting.

This meeting will be held on MS Teams

Healthwatch Kingston conducted an independent evaluation of the Integrated Community Rehabilitation Service. The ICRS/Bridge 24 is an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.

For a summary of all Healthwatch Kingston's reports published for the year 2023-2024, please see below.

We are delighted to now be able to share our 'Healthwatch Kingston Annual Report 2023-2024: The value of listening to you'.

Healthwatch Kingston has a statutory requirement to prepare and publish our annual report by 30 June. This year it has been delayed due to the timing of the UK General Election, because we were not allowed to publish during the pre-election period (25 May to 4 July 2024).

Healthwatch Kingston's Enter and View report about Kingston Hospital food and hydration report highlights our visiting team's observations and shares what patients and staff shared with us about their experiences. This report will help support service improvements in food and drink services at Kingston Hospital.

Healthwatch Kingston undertook an announced Enter and View to Rosclare Residential Home (Rosclare) in March 2024. Our focus for this Enter and View was to observe the living environment; residents’ mealtime experiences; and activities provided.

This report is one of two (the other is our ‘Including Communities’ report) that share findings from our community engagement with Kingston residents over twenty months. During this period, to support Kingston, as a Marmot borough, Healthwatch Kingston has tripled our community engagement activity with people with protected characteristics and people who are not often heard from.