News and reports

Healthwatch Kingston conducted an independent evaluation of the Integrated Community Rehabilitation Service. The ICRS/Bridge 24 is an innovative pilot providing nine month’s intensive rehabilitation in the community for people with complex mental health needs.

For a summary of all Healthwatch Kingston's reports published for the year 2023-2024, please see below.

We are delighted to now be able to share our 'Healthwatch Kingston Annual Report 2023-2024: The value of listening to you'.

Healthwatch Kingston has a statutory requirement to prepare and publish our annual report by 30 June. This year it has been delayed due to the timing of the UK General Election, because we were not allowed to publish during the pre-election period (25 May to 4 July 2024).

Healthwatch Kingston's Enter and View report about Kingston Hospital food and hydration report highlights our visiting team's observations and shares what patients and staff shared with us about their experiences. This report will help support service improvements in food and drink services at Kingston Hospital.

Healthwatch Kingston undertook an announced Enter and View to Rosclare Residential Home (Rosclare) in March 2024. Our focus for this Enter and View was to observe the living environment; residents’ mealtime experiences; and activities provided.

This report is one of two (the other is our ‘Including Communities’ report) that share findings from our community engagement with Kingston residents over twenty months. During this period, to support Kingston, as a Marmot borough, Healthwatch Kingston has tripled our community engagement activity with people with protected characteristics and people who are not often heard from.

Mental health continues to be of significant concern locally, with people seeking information and requesting help to access support.

Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston and the All Age Learning Disability Board.

The LSV wants to bring together people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been re-commissioned by the London Safeguarding Adults Board to coordinate the LSV work programme.

In this year's YOL! Activity Update, find out what young people think about local heath and care service, watch an interview with Tom Baverstock, a Kingston’s Cycling Paramedic and discover more about how the YOL! Digital Youth Project has worked with the Kingston Resilience Fund to tackle young peoples challenges with social media.

This report is one of two (the second is our ‘Including Digitally Excluded Communities’ report) that share findings from our community engagement with Kingston residents over almost two years.

Patients tell us they want to tell their story once and to receive care that is not restricted by organisational boundaries. So, in Kingston and Richmond, our new Occupational Therapy (OT) Network is working to provide more joined up healthcare for local people.