1. Kingston Health and Care Plan [2019 - 2021]

    Report -

    Local people to benefit from better joined up NHS and social care services

  2. Healthwatch Kingston Annual Report 2019/2020

    Report -

    We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020)

  3. Open Meeting - June 2020

    Report -

    Presentations and documents shared at our last open meeting

  4. A year with COVID-19: Experiences of NHS and social care services in Kingston before and during the Coronavirus pandemic

    Report -

    This report brings together experiences, views and concerns shared by Kingston residents about their access to NHS and social care, the quality of their care and any aftercare provided between 1 January 2020 and 31 March 2021.

  5. Residents, family and friends' experiences of residential care during the coronavirus pandemic

    Report -

    REPORT PUBLISHED 15 June 2022: Between January to April 2021, HW Kingston ran two surveys about the experiences of residents, and family members and friends of residents of residential care during the pandemic.

  6. Healthwatch Kingston Pulse check report - Services for people with diabetes

    Report -

    Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned.

  7. Making Safeguarding Personal: End of Year Report 2021-22

    Report -

    Healthwatch Kingston has been working with the Royal Borough of Kingston Adult Safeguarding Team to ensure that feedback from local people with lived experience of the safeguarding process improves the service.

  8. Learning Disabilities End of Year Report 2021 - 2022

    Report -

    Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston. Here is the Healthwatch Kingston Learning Disabilities End of Year Report 2021 - 2022

  9. Healthwatch Kingston Annual Report 2021/22 - Championing what matters to you

    Report -

    Healthwatch Kingston are delighted to share their Annual Report 2021-22 - Championing what matters to you

  10. Bereavement Services and Support in Kingston - Community Engagement Report

    Report -

    Healthwatch Kingston (HWK) and Kingston Voluntary Action (KVA) were commissioned by South West London Clinical Commissioning Group to undertake some research into people’s experiences of bereavement services in Kingston.

  11. Healthwatch England Report: Are people getting their right to accessible information?

    Report -

    Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you.

  12. Health and Care Plan (2022 - 2024)

    Report -

    The health and care plan outlines how we will help the people of Kingston start well, live well and age well.

  13. Healthwatch England Annual Report 2021 - 2022

    Report -

    NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  14. London Safeguarding Voices: End of Year Activity Update 2022-23

    Report -

    The LSV wants to bring together people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been re-commissioned by the London Safeguarding Adults Board to coordinate the LSV work programme.

  15. Care Workforce Wellbeing: Engagement Report 2023

    Report -

    Towards the end of 2021, in response to some concerns raised about the treatment of frontline staff in the care sector in Kingston, the Royal Borough of Kingston (RBK) Quality Assurance Team ran a wellbeing survey for care workers.

  16. Healthwatch Kingston Annual Report 2022-23 - Together we're making health and social care better

    Report -

    Healthwatch Kingston is delighted to share our Annual Report 2022-23 - Together we're making health and social care better.

  17. Kingston’s 2023 JSNA

    Report -

    The JSNA is a comprehensive picture of information and data of the health, care, and wellbeing needs and inequalities of Kingston (now and in the future) in order to improve and protect health and wellbeing outcomes.