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Our top five work areas for 2019/20 have grown since last year and are set out here. -
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Local people to benefit from better joined up NHS and social care services -
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The deadline for sharing your views is Sunday 1 November. We have been gathering experiences on access and quality of services during the pandemic and will be writing our report on these findings very soon. -
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We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020) -
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Presentations and documents shared at our last open meeting -
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Healthwatch Kingston recognises this is a sensitive time for many and we would like to hear about the experiences of residents, and also from family members and friends of residents of Care Homes, Supported Living Homes and Extra Care Housing. -
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You are invited to come along and find out how your Healthwatch Kingston is planning to listen to you this year and how you can influence our work. All are welcome to this virtual meeting. -
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Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in the Healthwatch England 2019-20 annual report to Parliament about how we have helped make care better. -
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This report brings together experiences, views and concerns shared by Kingston residents about their access to NHS and social care, the quality of their care and any aftercare provided between 1 January 2020 and 31 March 2021. -
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REPORT PUBLISHED 15 June 2022: Between January to April 2021, HW Kingston ran two surveys about the experiences of residents, and family members and friends of residents of residential care during the pandemic. -
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Kingston’s Carers Strategy is being refreshed to make sure its able to support the needs of Kingston's carers.
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Healthwatch Kingston is working collaboratively with Kingston Voluntary Action to deliver this engagement with the South West London Bereavement Think Tank. -
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Healthwatch Kingston would like to hear about your recent experiences of our local heath and social care services. You can tell us about everything from hospitals services and our local care homes to the Kingston vaccine response and GP's... -
Advice and Information -
Advice and information about safeguarding services in the Royal Borough of Kingston upon Thames. -
Advice and Information -
The LSV ensures that people with real lived experience of safeguarding are at the heart of London's safeguarding policies and procedures governance. -
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Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned. -
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Working closely with Kingston’s diverse communities: listening to people and gathering and reporting their experiences of health and social care services.
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Advice and Information -
We are collecting experiences of the adult safeguarding services in Kingston! Have your say before the survey closes at the end of March. -
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Healthwatch Kingston has been working with the Royal Borough of Kingston Adult Safeguarding Team to ensure that feedback from local people with lived experience of the safeguarding process improves the service. -
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Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston. Here is the Healthwatch Kingston Learning Disabilities End of Year Report 2021 - 2022 -
Advice and Information -
A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. -
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Dementia Action Week is an awareness raising campaign. This year's theme is 'diagnosis'. -
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Healthwatch Kingston are delighted to share their Annual Report 2021-22 - Championing what matters to you -
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Welcome to the July update about how partnership working across health and care is making a difference for local people in Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth. -
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Healthwatch Kingston (HWK) and Kingston Voluntary Action (KVA) were commissioned by South West London Clinical Commissioning Group to undertake some research into people’s experiences of bereavement services in Kingston.
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Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you. -
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The health and care plan outlines how we will help the people of Kingston start well, live well and age well. -
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As the cost of living crisis deepens, Citizens Advice have released a toolkit to help Kingston residents. -
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A number of NHS trade unions in England have balloted their NHS members to take part in industrial action. -
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Kingston Council (RBK) Safeguarding Adults Board invited partner organisations in Kingston to join together and sign a pledge to uphold adult safeguarding responsibilities. Healthwatch Kingston are delighted to share our dedication to the pledge. -
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The London Assembly Health Committee has written to the London Ambulance Service (LAS) with 5 recommendations to help the development of its new organisational strategy for 2023-28. -
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The Kingston Joint Strategic Needs Assessment (JSNA) seeks to identify the current and future health and care needs of local populations to inform the planning of services within Kingston. -
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We were joined by Sarah Ireland, RBK Interim Chief Executive and a number of representatives from different services provided updates on the progress of their Healthwatch Kingston recommendations. -
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NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most. -
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The LSV wants to bring together people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been re-commissioned by the London Safeguarding Adults Board to coordinate the LSV work programme. -
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Towards the end of 2021, in response to some concerns raised about the treatment of frontline staff in the care sector in Kingston, the Royal Borough of Kingston (RBK) Quality Assurance Team ran a wellbeing survey for care workers. -
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Healthwatch Kingston is delighted to share our Annual Report 2022-23 - Together we're making health and social care better. -
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How do we include the digitally excluded? -
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5 July 2023 marks 75 years of the National Health Service. -
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We are looking to recruit two more volunteers from Kingston to not only make safeguarding adults better in Kingston, but across London too. -
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21 September is World Alzheimer's Day - an international campaign to raise awareness and highlight issues faced by people affected by dementia. -
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Healthwatch Kingston is the independent champion for people who use health and social care services. As a team of staff and volunteers, we are here to make sure that those running services, put people at the heart of care. -
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Passionate about care services and working with volunteers? Skilled engaging people, sharing their views and observing what matters to them? Download the application pack below. -
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The London Safeguarding Adults Board (LSAB) Conference, organised by the London Safeguarding Adults Board, took place during National Adult Safeguarding Awareness Week (November 2023), which focused on how to prioritise the welfare and wellbeing of yourself and others.
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The JSNA is a comprehensive picture of information and data of the health, care, and wellbeing needs and inequalities of Kingston (now and in the future) in order to improve and protect health and wellbeing outcomes.