News and reports

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Milverton Nursing Home (Milverton). Milverton is situated in the Royal Borough of Kingston upon Thames (RBK) and is run by Surbiton Care Homes Ltd.

Aimed at improving communication for patients with sensory loss, learning disabilities, and other needs, this report uncovers key insights into how South West London GP practices are meeting patients' communication support needs under the Accessible Information Standard (AIS).

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Sherwood Grange Care Home (Sherwood Grange). Sherwood Grange is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of the homes run by Care UK.

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Cloyda Care Home (Cloyda). Cloyda Ltd is situated in the Royal Borough of Kingston upon Thames (RBK). This family run home (since 1986) has recently been passed onto a younger generation.

This visit was undertaken by Authorised Representatives at Healthwatch Kingston upon Thames (HWK). This visit was undertaken as one of 18 visits to be undertaken across 15 care homes in Kingston as agreed with Royal Borough of Kingston upon Thames (RBK) and Kingston Care Governance Board (KCGB).

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the Authorised Representatives’ visit to Langley Court Rest Home (LCRH). LCRH is situated in the Royal Borough of Kingston (RBK) and is run by LCRH Ltd, a provider that was established in 1986 and is a single provider.

Kingston Hospital have recently developed the Learning Disability and Autism Strategy 2024 - 2026,

The public is welcome to join PART A of this meeting.

People who asked for our help learned what was possible within health and care.

We escalated people’s concerns about limited access to ADHD and other important medications to NHS England through Healthwatch England.

People we engaged with during our ‘Including Communities’ work told us they felt at a disadvantage when trying to access NHS and social care services because they did not have a computer or were not computer literate.

Over a 20-month period, ending in October 2023, Healthwatch Kingston attended 28 health and wellbeing events and local community groups to engage with 334 people from seldom heard from communities and the most vulnerable in our society. Participants included refugees, asylum seekers and people from other migrant communities, people experiencing homelessness and areas of high deprivation.