News and reports

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to HF Trust Thetford Road. Thetford Road is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of a range of homes across the country run by HF Trust that support people with learning disabilities.

Our 5-year review of engagement data is helping to identify trends in health and social care inequalities.

This report examines people's experiences of using the NHS App and considers policy options for decision makers to protect patient choice and the accessibility of communication services.

The Department of Health and Social Care and NHS England are working to establish a new NHS online service, operating nationally to deliver online elective services. Healthwatch Kingston has responded to a consultation on the new service by sharing findings about the needs of local people.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Ashton Meadows Nursing Home. Ashton Meadows is situated in the Royal Borough of Kingston upon Thames (RBK) and is the fifth home opened by Ashton Care Group.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Medihands Healthcare. Medihands is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of two homes in Kingston run by Mrs Jayashree Sawmynaden.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to 89 Ewell Road. Ewell Road is situated in the Royal Borough of Kingston upon Thames (RBK) and is one of a range of homes across the country run by Elysium Partnership.

The All Age Learning Disability Partnership Board is made up of professionals, service providers, people with learning disabilities, and their carers and advocates. Read the Annual Report 2024/25 to learn about our work this year.

This report by south west London Healthwatch presents feedback from patients and their unpaid carers about a variety of adult and paediatric community services.

Our 2024-2025 annual report outlines how the public's stories have changed care for the better and the work we are doing to make sure that the health and care system puts the needs and experiences of local people, sometimes the most vulnerable and digitally excluded, at the very heart of NHS and social care decision-making.

Social isolation can have a profound impact on mental and physical health. When we spoke to local Disabled adults, they told us about the obstacles to participation they experience. Inaccessible public transport, poor communication of what is available and stigma are just some of the factors that limit physically Disabled adults' ability to be part of the local community.

This report by Healthwatch Kingston explores the health and care experiences of families with children aged 0–5 across Kingston upon Thames. This engagement has highlighted the value of early years services and the persistent challenges families face, particularly around fragmented support, long wait times, and navigating care for children with complex or neurodiverse needs.