News and reports

Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston and the All Age Learning Disability Board.

This report from Healthwatch Kingston explores the health and care needs of socially isolated, physically Disabled adults through a series of four community engagement workshops. We worked collaboratively with the Kingston Centre for Independent Living (KCIL) to ensure our community engagement was inclusive of Disabled people. Our findings highlight the barriers to inclusion, such as transport, accessibility, and lack of support, and reinforce the need for equitable opportunities to connect, participate, and feel part of the community.

This report by Healthwatch Kingston explores the health and care experiences of families with children aged 0–5 across Kingston upon Thames. This engagement has highlighted the value of early years services and the persistent challenges families face, particularly around fragmented support, long wait times, and navigating care for children with complex or neurodiverse needs.

This report presents anonymised feedback from people who have experienced the adult safeguarding process in Kingston, as part of the borough’s commitment to Making Safeguarding Personal (MSP). The approach places individuals at the centre of safeguarding enquiries, focusing on the outcomes they want and working to ensure these are met.

Building on earlier findings, Healthwatch Kingston and partners worked to engage underrepresented groups through community workshops, surveys, and youth-led creative projects, to better understand experiences of grief and the accessibility of bereavement support across south west London.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Medihands Clifton. Medihands Clifton is situated in the Royal Borough of Kingston upon Thames and is one of the two homes run by Mrs Jayashreer Sawmynaden.

This report presents insights from three surveys on mental health services in Kingston, conducted between June 2023 and March 2024. Commissioned by South West London and St George’s NHS Mental Health Trust, the findings will help shape future improvements and assess progress since the Trust’s mental health service transformation began in 2021.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Speirs House. Spiers House is situated in the Royal Borough of Kingston upon Thames and is one of the homes run by Greensleeves Care.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of Healthwatch Kingston's authorised representatives’ visit to Kingston Rehabilitation Centre. Kingston Rehabilitation Centre is situated in the Royal Borough of Kingston upon Thames and is one of the homes run by CHD Living.

Healthwatch Kingston champions better standards of care in socially funded health and social care services. This report presents the findings of the Healthwatch Kingston's Authorised Representatives’ visit to Surbiton Care Home. Surbiton Care Home is situated in the Royal Borough of Kingston upon Thames and is one of the homes run by CHD Living.

Healthwatch Kingston (HWK) champions better standards of care in socially funded health and social care services. This report presents the findings of the HWK Authorised Representatives’ visit to Milverton Nursing Home (Milverton). Milverton is situated in the Royal Borough of Kingston upon Thames (RBK) and is run by Surbiton Care Homes Ltd.

Aimed at improving communication for patients with sensory loss, learning disabilities, and other needs, this report uncovers key insights into how South West London GP practices are meeting patients' communication support needs under the Accessible Information Standard (AIS).