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The Council (RBK) has been exploring setting up new ‘Wellbeing’ teams to provide a more ‘person-focused’ support for people requiring care at home. We aimed to find out what home care service users thought of the proposed changes. -
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We set out to evaluate the quality of the Adult Community Service at Tolworth Hospital from the perspective of service users, specifically addressing; access, timeliness, person- centredness, respect, quality of relationship and wellbeing. -
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Local people to benefit from better joined up NHS and social care services -
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Feedback from users of the Community Connector Service in Kingston -
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We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020) -
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Presentations and documents shared at our last open meeting -
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The CQC have carried out a review in response to serious concerns about potential breaches of human rights due to the use of restraint, seclusion and segregation in care settings for people who, in some cases, cannot advocate for themselves. -
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REPORT PUBLISHED 15 June 2022: Between January to April 2021, HW Kingston ran two surveys about the experiences of residents, and family members and friends of residents of residential care during the pandemic. -
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Our busiest year ever! We are proud to share 'Our work with you - Then and now.' -
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Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned. -
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In April 2021 Healthwatch Kingston launched our ‘Pulse Check’ engagement programme to work more closely with our diverse communities in Kingston and listen to their views and experiences of health and social care services. -
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REPORT PUBLISHED 24 March 2022: In April 2021 Healthwatch Kingston launched our ‘Pulse Check’ engagement programme to work with our diverse communities in Kingston and listen to their views and experiences of health and social care services. -
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Healthwatch Kingston has been working with the Royal Borough of Kingston Adult Safeguarding Team to ensure that feedback from local people with lived experience of the safeguarding process improves the service. -
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Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston. Here is the Healthwatch Kingston Learning Disabilities End of Year Report 2021 - 2022 -
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Healthwatch Kingston are delighted to share their Annual Report 2021-22 - Championing what matters to you -
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Healthwatch Kingston (HWK) and Kingston Voluntary Action (KVA) were commissioned by South West London Clinical Commissioning Group to undertake some research into people’s experiences of bereavement services in Kingston.
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Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you. -
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The health and care plan outlines how we will help the people of Kingston start well, live well and age well. -
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The public is welcome to join PART A of this meeting. -
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The Kingston Carers All Age Strategy sets out our renewed vision and strategic priorities to support carers. -
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NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most. -
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The LSV wants to bring together people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been re-commissioned by the London Safeguarding Adults Board to coordinate the LSV work programme. -
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Making Safeguarding Personal (MSP) puts the person who is the focus of a concern at the centre during a safeguarding enquiry - from the beginning to the end.
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Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston. -
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Mental health continues to be of significant concern locally, with people seeking information and requesting help to access support.
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Towards the end of 2021, in response to some concerns raised about the treatment of frontline staff in the care sector in Kingston, the Royal Borough of Kingston (RBK) Quality Assurance Team ran a wellbeing survey for care workers. -
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HOLDING PAGE - COMING SOON -
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Healthwatch Kingston is delighted to share our Annual Report 2022-23 - Together we're making health and social care better. -
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The JSNA is a comprehensive picture of information and data of the health, care, and wellbeing needs and inequalities of Kingston (now and in the future) in order to improve and protect health and wellbeing outcomes.