1. Our top five work areas for 2019/20

    News -

    Our top five work areas for 2019/20 have grown since last year and are set out here.

  2. What should you expect when it comes to care for your teeth?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  3. Future Home Care Provision in Kingston

    Report -

    The Council (RBK) has been exploring setting up new ‘Wellbeing’ teams to provide a more ‘person-focused’ support for people requiring care at home. We aimed to find out what home care service users thought of the proposed changes.

  4. Enter & View: Kingston Adult Community Services at Tolworth Hospital

    Report -

    We set out to evaluate the quality of the Adult Community Service at Tolworth Hospital from the perspective of service users, specifically addressing; access, timeliness, person- centredness, respect, quality of relationship and wellbeing.

  5. Kingston Health and Care Plan [2019 - 2021]

    Report -

    Local people to benefit from better joined up NHS and social care services

  6. Last chance to share your experiences of services during the Coronavirus pandemic

    News -

    The deadline for sharing your views is Sunday 1 November. We have been gathering experiences on access and quality of services during the pandemic and will be writing our report on these findings very soon.

  7. Carers Week – Make Care Visible

    News -

    It’s Carers Week, an annual campaign to raise awareness of caring, highlight the challenges unpaid carers face and recognise the contribution they make to families and communities.

  8. Is Social Prescribing Working?

    Report -

    Feedback from users of the Community Connector Service in Kingston

  9. Healthwatch Kingston Annual Report 2019/2020

    Report -

    We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020)

  10. Have your say on Kingston’s Supported Living and Homecare Services

    News -

    Kingston Council are inviting Parents and Carers to have their say on Supported Living and Homecare Services

  11. Open Meeting - June 2020

    Report -

    Presentations and documents shared at our last open meeting

  12. Help the NHS prepare for the winter for a chance to win a £50 voucher

    News -

    Help the NHS this winter by sharing your views about flu vaccination.

  13. CQC Report: Out of sight - who cares?

    Report -

    The CQC have carried out a review in response to serious concerns about potential breaches of human rights due to the use of restraint, seclusion and segregation in care settings for people who, in some cases, cannot advocate for themselves.

  14. South West London COVID-19 - Gold Briefing

    News -

    The following gold briefing information has been shared with us from NHS South West London CCG.

  15. Healthwatch Kingston is asking residents, family and friends about their experiences of residential care during the coronavirus pandemic

    News -

    Healthwatch Kingston recognises this is a sensitive time for many and we would like to hear about the experiences of residents, and also from family members and friends of residents of Care Homes, Supported Living Homes and Extra Care Housing.

  16. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Kingston by joining our campaign #BecauseWeAllCare.

  17. Join the Healthwatch Kingston Board Meeting from 5-6.30pm on Wednesday 27 January 2021

    News -

    You are invited to come along and find out how your Healthwatch Kingston is planning to listen to you this year and how you can influence our work. All are welcome to this virtual meeting.

  18. Kingston Covid-19 vaccination programme

    News -

    The NHS in south west London drives forward ambitious vaccination programme

  19. Healthwatch England annual report 2019-20

    News -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in the Healthwatch England 2019-20 annual report to Parliament about how we have helped make care better.

  20. Covid-19 vaccination - what’s going on?

    News -

    Three months ago Kingston Borough’s daily case rate of Covid-19 infection peaked at over 300. Now it is averaging 11. Help Healthwatch Kingston find out what is going on by taking our survey.

  21. Residents, family and friends' experiences of residential care during the coronavirus pandemic

    Report -

    REPORT PUBLISHED 15 June 2022: Between January to April 2021, HW Kingston ran two surveys about the experiences of residents, and family members and friends of residents of residential care during the pandemic.

  22. Healthwatch Kingston Annual Report 2020/21

    Report -

    Our busiest year ever! We are proud to share 'Our work with you - Then and now.'

  23. Kingston Carers’ Strategy -

    News -

    Kingston’s Carers Strategy is being refreshed to make sure its able to support the needs of Kingston's carers.

  24. London Safeguarding Conference highlights impact of Covid-19 on service users and launches new LSVG film

    News -

    Safeguarding Adults Week 2021 (15 – 20 November) – London Safeguarding Adults Board schedule of events including annual LSAB Conference. Do join us.

  25. Kingston partnership bereavement support and services survey

    News -

    Healthwatch Kingston is working collaboratively with Kingston Voluntary Action to deliver this engagement with the South West London Bereavement Think Tank.

  26. Share you experiences of health and social care services during the ongoing Covid pandemic - including vaccines and boosters

    News -

    Healthwatch Kingston would like to hear about your recent experiences of our local heath and social care services. You can tell us about everything from hospitals services and our local care homes to the Kingston vaccine response and GP's...

  27. All about: Safeguarding

    Advice and Information -

    Advice and information about safeguarding services in the Royal Borough of Kingston upon Thames.

  28. London Safeguarding Voices (LSV)

    Advice and Information -

    The LSV ensures that people with real lived experience of safeguarding are at the heart of London's safeguarding policies and procedures governance.

  29. Healthwatch Kingston Pulse check report - Services for people with diabetes

    Report -

    Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned.

  30. Consultation on removing vaccination as a condition of deployment for health and social care staff

    News -

    On 31 January 2022, the Department of Health and Social Care press released information about a consultation to remove vaccination as a condition of deployment as Omicron replaces Delta as dominant COVID-19 variant.

  31. Your care, your way – new Healthwatch campaign launched

    News -

    Clear, understandable information is important to help you make the right health and care decisions. Healthwatch England is working with Healthwatch Kingston to help you have your say on what needs to change.

  32. All about: Multiple Sclerosis services

    Advice and Information -

    Advice and information about Multiple Sclerosis services in the Royal Borough of Kingston upon Thames and other resources provided by the MS Society.

  33. Healthwatch Kingston Pulse Check report: Multiple Sclerosis services

    Report -

    In April 2021 Healthwatch Kingston launched our ‘Pulse Check’ engagement programme to work more closely with our diverse communities in Kingston and listen to their views and experiences of health and social care services.

  34. Healthwatch Kingston Pulse Check Programme

    News -

    Working closely with Kingston’s diverse communities: listening to people and gathering and reporting their experiences of health and social care services.

  35. Healthwatch Kingston Pulse Check report: Neurodiversity and health and care services report

    Report -

    REPORT PUBLISHED 24 March 2022: In April 2021 Healthwatch Kingston launched our ‘Pulse Check’ engagement programme to work with our diverse communities in Kingston and listen to their views and experiences of health and social care services.

  36. Kingston Making Safeguarding Personal Project

    Advice and Information -

    We are collecting experiences of the adult safeguarding services in Kingston! Have your say before the survey closes at the end of March.

  37. Making Safeguarding Personal: End of Year Report 2021-22

    Report -

    Healthwatch Kingston has been working with the Royal Borough of Kingston Adult Safeguarding Team to ensure that feedback from local people with lived experience of the safeguarding process improves the service.

  38. Learning Disabilities End of Year Report 2021 - 2022

    Report -

    Inclusion and amplifying the voices of people with a learning disability is a key priority for the work of Healthwatch Kingston. Here is the Healthwatch Kingston Learning Disabilities End of Year Report 2021 - 2022

  39. All about: unpaid carers

    Advice and Information -

    A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help.

  40. Carers Week (6 - 12 June 2022)

    News -

    During Carers Week, we're coming together from 6-12 June to make caring Visible, Valued and Supported.

  41. How does the NHS in England work and how is it changing?

    News -

    The King's Fund have shared a useful video about how the NHS is changing and preparing for the future.

  42. Healthwatch Kingston Annual Report 2021/22 - Championing what matters to you

    Report -

    Healthwatch Kingston are delighted to share their Annual Report 2021-22 - Championing what matters to you

  43. Bereavement Services and Support in Kingston - Community Engagement Report

    Report -

    Healthwatch Kingston (HWK) and Kingston Voluntary Action (KVA) were commissioned by South West London Clinical Commissioning Group to undertake some research into people’s experiences of bereavement services in Kingston.

  44. Citizen's Advice Service Update

    News -

    Citizens Advice Kingston service is delivered online via www.citizensadvicekingston.org.uk and by telephone (020 3166 0953)

  45. Healthwatch England Report: Are people getting their right to accessible information?

    Report -

    Since the start of the COVID-19 pandemic, thousands of people have shared their experiences of healthcare information and communication with us. We take an in-depth look at the impact of not being given information in the way you need had on you.

  46. Health and Care Plan (2022 - 2024)

    Report -

    The health and care plan outlines how we will help the people of Kingston start well, live well and age well.

  47. Cost of Living Toolkit from Citizens Advice Kingston

    News -

    As the cost of living crisis deepens, Citizens Advice have released a toolkit to help Kingston residents.