1. Last chance to share your experiences of services during the Coronavirus pandemic

    News -

    The deadline for sharing your views is Sunday 1 November. We have been gathering experiences on access and quality of services during the pandemic and will be writing our report on these findings very soon.

  2. Healthwatch Kingston Annual Report 2019/2020

    Report -

    We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020)

  3. Open Meeting - June 2020

    Report -

    Presentations and documents shared at our last open meeting

  4. CQC Report: Out of sight - who cares?

    Report -

    The CQC have carried out a review in response to serious concerns about potential breaches of human rights due to the use of restraint, seclusion and segregation in care settings for people who, in some cases, cannot advocate for themselves.

  5. Korean? Tamil? Polish? Other? Check out the NEW Healthwatch Kingston website ‘Select language’ feature

    News -

    If English isn't your first language and you want to find out more about the work of Healthwatch Kingston, our website now allows you to select which language you want through Google Translate. It's not always perfect but better than nothing at all.

  6. Join the Healthwatch Kingston Board Meeting from 5-6.30pm on Wednesday 27 January 2021

    News -

    You are invited to come along and find out how your Healthwatch Kingston is planning to listen to you this year and how you can influence our work. All are welcome to this virtual meeting.

  7. Healthwatch Kingston's response to the NHS England consultation

    News -

    'Integrated care: Next steps to building strong and effective integrated care systems across England'

  8. Integrated Care System White Paper Publication

    News -

    The government has today published the ‘Integration and Innovation: working together to improve health and social care for all' white paper, outlining proposals to bring NHS and social care closer together.

  9. Healthwatch England annual report 2019-20

    News -

    Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in the Healthwatch England 2019-20 annual report to Parliament about how we have helped make care better.

  10. Healthwatch Kingston launches 'Pulse check Kingston' engagement programme for 2021/22

    News -

    This year, in collaboration with local organisations, we will seek the experiences, views and concerns of patients, service users, carers and the public to find out about health and care services in Kingston.

  11. All about: Service change

    Advice and Information -

    Information and advice about service change in Kingston upon Thames.

  12. Kingston Carers’ Strategy -

    News -

    Kingston’s Carers Strategy is being refreshed to make sure its able to support the needs of Kingston's carers.

  13. Why are GP practices working differently?

    News -

    GP practices are open but the pandemic is not over. In South West London there are still thousands of people getting Covid-19 every
    week, with many being admitted into hospital and some into intensive care.

  14. Kingston partnership bereavement support and services survey

    News -

    Healthwatch Kingston is working collaboratively with Kingston Voluntary Action to deliver this engagement with the South West London Bereavement Think Tank.

  15. Share you experiences of health and social care services during the ongoing Covid pandemic - including vaccines and boosters

    News -

    Healthwatch Kingston would like to hear about your recent experiences of our local heath and social care services. You can tell us about everything from hospitals services and our local care homes to the Kingston vaccine response and GP's...

  16. Community and voluntary sector mental health - What people said

    Report -

    This Healthwatch Kingston report provides feedback from local community and voluntary sector mental health commissioners and providers. It has informed the South London Mental Ill-Health Prevention and Recovery Programme.

  17. Healthwatch Kingston Pulse check report - Services for people with diabetes

    Report -

    Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned.

  18. Healthwatch England publishes our network's Annual Report 2020-21

    News -

    England faces enormous health and social care challenges. Find out in this Annual Report how feedback from Healthwatch Kingston, and other local Healthwatch has helped NHS and social care services improve care plans for the future.

  19. Living with Long Covid in the Royal Borough of Kingston upon Thames

    Report -

    Between July and September 2021, Healthwatch Kingston undertook a community engagement project to gather the views of residents who were experiencing a complexity of symptoms associated with Long Covid. This is our report.

  20. iCope Kingston service user review report: update

    Report -

    Healthwatch Kingston report published Monday 7 March 2022.

  21. Healthwatch Kingston Pulse Check report: Neurodiversity and health and care services report

    Report -

    REPORT PUBLISHED 24 March 2022: In April 2021 Healthwatch Kingston launched our ‘Pulse Check’ engagement programme to work with our diverse communities in Kingston and listen to their views and experiences of health and social care services.

  22. Making Safeguarding Personal: End of Year Report 2021-22

    Report -

    Healthwatch Kingston has been working with the Royal Borough of Kingston Adult Safeguarding Team to ensure that feedback from local people with lived experience of the safeguarding process improves the service.

  23. Youth Out Loud! End of Year Report 2021-22

    Report -

    Youth Out Loud! are a group of people aged 13-17 working with Healthwatch Kingston and Healthwatch Richmond.

  24. London Safeguarding Voices Group: End of Year Report 2021-22

    Report -

    The LSVG will bring together three people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been commissioned by the London Safeguarding Adults Board to coordinate the LSVG work programme.

  25. Mental Health and Wellbeing Subgroup (Kingston Communities Task Force): End of Year Report 2021-22

    Report -

    Healthwatch Kingston independently chairs and provides administrative support for this group.

  26. How does the NHS in England work and how is it changing?

    News -

    The King's Fund have shared a useful video about how the NHS is changing and preparing for the future.

  27. How to access urgent mental health support over the Jubilee Bank Holiday weekend

    News -

    The NHS remains open and here for local people who need urgent care and support over the Jubilee Bank Holiday weekend.

  28. Healthwatch Kingston Annual Report 2021/22 - Championing what matters to you

    Report -

    Healthwatch Kingston are delighted to share their Annual Report 2021-22 - Championing what matters to you

  29. South West London ICS Update - July 2022

    News -

    Welcome to the July update about how partnership working across health and care is making a difference for local people in Croydon, Kingston, Merton, Richmond, Sutton and Wandsworth.

  30. Find out more about virtual wards at Kingston Hospital

    News -

    Healthwatch Kingston are hosting an online event on 26th September to provide people with an opportunity to find out more about virtual wards at Kingston Hospital and how they might affect you or your loved ones.

  31. Health and Care Plan (2022 - 2024)

    Report -

    The health and care plan outlines how we will help the people of Kingston start well, live well and age well.

  32. Your Integrated Care System (ICS) questions answered

    News -

    At our Open Meeting held on 24 May 2022, we invited speakers from the NHS to come and update us on the latest ICS plans. We can now share responses from our NHS colleagues to the questions asked at that meeting.

  33. A virtual conversation about virtual wards - update on event

    News -

    Healthwatch Kingston hosted an event on Monday, 26 September, where representatives from Kingston Hospital came to talk and answer questions about 'Virtual Wards' and how they will work. Here is a recap of the event.

  34. Q&A with the London Ambulance Service - Event Recap

    News -

    If you missed our Q&A with the London Ambulance Service last week, now is your chance to catch-up!

  35. Healthwatch Kingston Impact: Community Engagement Report on Bereavement Services

    News -

    We are proud of the impact our community engagement report is having at South West London (SWL) level. Here we share an article published by the SWL Integrated Care System (ICS) regarding new resources for staff and patients.

  36. Healthwatch England Annual Report 2021 - 2022

    Report -

    NHS and social care services only make the best decisions if they listen to the people they care for. Read Healthwatch England's Annual Report to Parliament to see how your feedback has helped decision-makers prioritise what matters most.

  37. London Safeguarding Voices: End of Year Activity Update 2022-23

    Report -

    The LSV wants to bring together people with lived experience of Safeguarding from each London borough. Healthwatch Kingston has been re-commissioned by the London Safeguarding Adults Board to coordinate the LSV work programme.

  38. Including Communities Report

    Report -

    HOLDING PAGE - COMING SOON

  39. Healthwatch Kingston Annual Report 2022-23 - Together we're making health and social care better

    Report -

    Healthwatch Kingston is delighted to share our Annual Report 2022-23 - Together we're making health and social care better.

  40. Catch up on our Open Meeting from 5 July 2023

    News -

    We had a great turn-out with 26 people attending yesterday's Healthwatch Kingston Open Meeting. The focus was on NHS dentistry services. We also heard more about Personalised Care and were joined by Kingston Community Voices.

  41. NHS South West London’s new Mental Health Strategy

    News -

    The NHS in South West London has launched a new Mental Health Strategy setting out the ways it will improve and support the mental health of local people over the next five years.

  42. Kingston Council awards new Healthwatch Kingston contract

    News -

    Healthwatch Kingston is the independent champion for people who use health and social care services. As a team of staff and volunteers, we are here to make sure that those running services, put people at the heart of care.

  43. Helping rough sleepers

    News -

    Rough sleeping is often the most visible sign of homelessness. It is the job of local services to help rough sleepers.

  44. Youth Out Loud! meets Kingston’s Cycling Paramedic

    News -

    In 2023, Youth Out Loud! interviewed Tom Baverstock, Kingston's Cycling Paramedic. They found out about his role and what it means for the people of Kingston.

  45. Kingston’s 2023 JSNA

    Report -

    The JSNA is a comprehensive picture of information and data of the health, care, and wellbeing needs and inequalities of Kingston (now and in the future) in order to improve and protect health and wellbeing outcomes.

  46. CQC takes action to protect people at Kingston-upon-Thames GP

    News -

    The Care Quality Commission (CQC) has dropped the rating for The Groves Medical Centre from good to inadequate following an inspection in October and November.

  47. Launch of new care assessment referral forms

    News -

    Kingston Adult Social Care has launched new user-friendly online forms for faster, easier referrals!