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News -
Our top five work areas for 2019/20 have grown since last year and are set out here. -
Advice and Information -
Find out what support is available to help you travel to your hospital appointments. -
Advice and Information -
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better. -
Report -
We set out to evaluate the quality of the Adult Community Service at Tolworth Hospital from the perspective of service users, specifically addressing; access, timeliness, person- centredness, respect, quality of relationship and wellbeing. -
Report -
For this visit, we sent a small team of four people to visit Kingston Hospital. Two are members of staff, and two are volunteers. -
Report -
The Village Surgery, New Malden -
Report -
Central Surgery -
Report -
NHS Foundation Trust -
Report -
Tolworth Hospital -
News -
Local people to benefit from better joined up NHS and social care services -
Report -
Local people to benefit from better joined up NHS and social care services -
Report -
This report focusses on the discharge experience of patients leaving Kingston Hospital. The data is based on 183 survey respondents. -
News -
The public consultation on three potential options for the location of a brand-new specialist emergency care hospital – on the Epsom, St Helier or Sutton hospital sites is currently open until Wednesday, 1 April 2020. -
News -
Youth Out Loud! is a group of young people, helping to improve our local health and care services. YOL! works across Healthwatch Kingston and Healthwatch Richmond to make health and care services better for young people. -
News -
Advice from Kingston Hospital and Kingston and Richmond Clinical Commissioning Groups -
News -
Posters in different languages are now available for you to download, print off and distribute to your local communities. -
News -
The deadline for sharing your views is Sunday 1 November. We have been gathering experiences on access and quality of services during the pandemic and will be writing our report on these findings very soon. -
Report -
Healthwatch Kingston has compared experiences of NHS and social care services prior to and during the Coronavirus pandemic. This snapshot report presents information shared with us from before ‘lockdown’ and between the beginning of April to mid-June -
Report -
We are proud to share with you all we have been working on, over the past year (31 March 2019 - 1 April 2020) -
Report -
Presentations and documents shared at our last open meeting -
News -
Fantastic film from Kingston Hospital about how they responded and adapted to the Coronavirus crisis. Well done and thank you! -
News -
Help the NHS this winter by sharing your views about flu vaccination. -
News -
As a result of unprecedented measures being put in place to deal with Covid-19 Groundwork's research has found that many people experiencing homelessness have found it difficult to register with a GP and access primary care services. -
Report -
The CQC have carried out a review in response to serious concerns about potential breaches of human rights due to the use of restraint, seclusion and segregation in care settings for people who, in some cases, cannot advocate for themselves. -
News -
The following gold briefing information has been shared with us from NHS South West London CCG. -
News -
Recent reports have shown there has been a significant rise in the rates of Coronavirus infection within hospitals. Kingston Hospital NHS Foundation Trust responded quickly to Healthwatch Kingston about people’s concerns.
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News -
From 1st January 2021 parking will be free onsite for Blue Badge Holders at Kingston Hospital -
News -
Healthwatch Kingston recognises this is a sensitive time for many and we would like to hear about the experiences of residents, and also from family members and friends of residents of Care Homes, Supported Living Homes and Extra Care Housing. -
News -
You are invited to come along and find out how your Healthwatch Kingston is planning to listen to you this year and how you can influence our work. All are welcome to this virtual meeting. -
News -
Our Chief Officer, Stephen Bitti, is chairing a series of informal luncheons this week to celebrate London's approach to addressing anti-racist practice and reviewing key elements of the LondonADASS work programme through a race inequalities lens. -
News -
The NHS in south west London drives forward ambitious vaccination programme -
Advice and Information -
Relocation of outpatient services in Roehampton Wing. -
News -
Since COVID-19 struck, the work of the Healthwatch network to support and listen to local people became more crucial than ever. Find out more in the Healthwatch England 2019-20 annual report to Parliament about how we have helped make care better. -
News -
Three months ago Kingston Borough’s daily case rate of Covid-19 infection peaked at over 300. Now it is averaging 11. Help Healthwatch Kingston find out what is going on by taking our survey. -
Report -
Healthwatch Kingston conducted a series of Enter and View visits to the adult inpatient wards at Kingston Hospital NHS Foundation Trust. This report details the findings, recommendations and Kingston Hospital response. -
Report -
This report brings together experiences, views and concerns shared by Kingston residents about their access to NHS and social care, the quality of their care and any aftercare provided between 1 January 2020 and 31 March 2021. -
Report -
Our busiest year ever! We are proud to share 'Our work with you - Then and now.' -
News -
The Healthwatch Kingston compilation report covers feedback from Kingston residents between 1 January 2020 to 31 March 2021 and collates analysis of 501 experiences, views and concerns received from 238 people. -
News -
Help shape NHS services. Take a short survey about Community Diagnostic Hubs. -
News -
Kingston’s Carers Strategy is being refreshed to make sure its able to support the needs of Kingston's carers.
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Advice and Information -
Advice and information about diabetes services in the Royal Borough of Kingston upon Thames and other resources provided by Diabetes UK. -
News -
Healthwatch Kingston would like to hear about your recent experiences of our local heath and social care services. You can tell us about everything from hospitals services and our local care homes to the Kingston vaccine response and GP's... -
Advice and Information -
Advice and information about safeguarding services in the Royal Borough of Kingston upon Thames. -
Advice and Information -
The LSV ensures that people with real lived experience of safeguarding are at the heart of London's safeguarding policies and procedures governance. -
Report -
Healthwatch Kingston, working with Diabetes UK, encouraged Kingston residents with diabetes to share their views to help services work better for the people who use them. This report shares back what we learned. -
News -
The Department for Health and Social Care are running a consultation to inform the development of the government’s 10-Year Cancer Plan for England. It is open to everyone aged 16 and over, and closes at 11:45pm on 1 April 2022. -
News -
On 31 January 2022, the Department of Health and Social Care press released information about a consultation to remove vaccination as a condition of deployment as Omicron replaces Delta as dominant COVID-19 variant. -
News -
England faces enormous health and social care challenges. Find out in this Annual Report how feedback from Healthwatch Kingston, and other local Healthwatch has helped NHS and social care services improve care plans for the future.